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University Library survey running throughout November

01 November 2018

The University Library will be running a survey throughout November to get your feedback on our services. Please help us by completing the survey at - it usually takes just 6 minutes to complete and prizes are available!

The survey opens on 1 November. Check our survey page for more information and FAQs.

We last ran the survey (which uses the LibQUAL tool) in spring 2016, and as a result of feedback we:

  • launched our Report-A-Problem service on the Library Search system so you can easily let us know if you can’t access online resources
  • added some more study spaces on the first floor and provided a booking system for silent study spaces at Cambridge
  • installed acoustic panels in some of our group study rooms in both Cambridge and Chelmsford
  • tripled the number of laptops available for borrowing in Cambridge
  • targeted our spend on print and online resources in subject areas that we identified as needing extra funds

Help us decide what to work on next – and be in with a chance of winning a voucher of your choice!

Topics: Feedback