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Known Issues with Electronic Resources

Box of Broadcasts : 12th December 12:30 - 15:30

On Thursday 12th December, LearningOnScreen will be conducting essential maintenance to their entire website, including Box of Broadcasts. All LearningOnScreen services should be considered at risk from 12:30 to 15:30. During this period you may not be able to access BoB.

Added by SAP on 11/12/2019


IBISWorld

We are aware of problems accessing IBISWorld. We are working with the supplier to resolve these.

Added by SAP on 06/12/2019


Ovid Maintenance: 9th December

Wolters Kluwer will be performing maintenance on Ovid on Monday, December 9th at 16:00 GMT. While this is not expected to impact access, it is possible that the Ovid platform may experience some downtime during this time.

Added by SAP on 06/12/2019


Authentication Problems - NOW RESOLVED

We are aware of some users having problems logging into a number of different resources and being presented with an Open Athens login screen. Sometimes using a different browser seems to rectify the problem. The problem is being investigated. THIS ISSUE HAS NOW BEEN REOLVED BY EDUSERV. (22/11/19)

Added by SAP on 20/11/2019


Box of Broadcasts

BoB is undergoing emergency system maintenance today (8th November) between 12.00 and 13.00. Please consider the service at risk during these times.

Added by SAP on 08/11/2019


IBISWorld

There are currently problems authenticating to IBISWorld from off campus. We are working with IBISWorld to resolve the situation, in the meantime please try using "remote desktop".

Added by SAP on 07/11/2019


Planned maintenance to Library Search: Sat 12th Oct 10pm - Sun 13th Oct 2am.

There will be planned maintenance to Library Search Sat 12th Oct 10pm - Sun 13th Oct 2am, during which time the Library Catalogue & search may be unavailable.

We apologise for any inconvenience caused by this planned maintenance.

Added by AB on 08/10/2019


Access to e-Resources

We are currently aware of problems accessing a number of resources for a variety of reasons. These include:
Passport (Euromonitor) (now working 20/09/19)
WestLaw
WARC (now working 17/09/19)
Emerald (now working as at 16/09/19)
Brill (now working as of 16/09/19)

Added by SAP on 13/09/2019


Lawtel

There is currently a problem authenticating to Lawtel. Thomson Reuters are aware and the problem is being addressed by the Lawtel product team.
Authentication is now working again (20/08/19).

Added by SAP on 15/08/2019