Known Issues/Upgrades

Access to e-Resources

We are currently aware of problems accessing a number of resources for a variety of reasons. These include:
Passport (Euromonitor)
WestLaw
WARC
Emerald (now working as at 16/09/19)
Brill ( now working as of 16/09/19)

Added by SAP on 13/09/2019

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Lawtel

There is currently a problem authenticating to Lawtel. Thomson Reuters are aware and the problem is being addressed by the Lawtel product team.
Authentication is now working again (20/08/19).
Added by SAP on 15/08/2019

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Box of Broadcasts (BoB) : emergency maintenance

BoB is undergoing emergency system maintenance between 11.00 and 13.00 on Monday 29 July 2019. Please consider the service at risk during these times.
For updates, please visit the Learning on Screen website status page:
http://status.learningonscreen.ac.uk/
Added by SAP on 29/07/2019

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Box of Broadcasts (BoB) : 6th June

BoB is undergoing essential system maintenance between 07.00 and 09.00 Hrs. on Thursday 6 June. Please consider the service at risk during these times.
For updates, please visit the Learning on Screen website status page:
http://status.learningonscreen.ac.uk/
Added by SAP on 05/06/2019

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BRILL Journals

There are problems authenticating to BRILL Journals. BRILL are aware.
Added by SAP on 03/05/2019

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Gale Cengage - access to articles

There is a problem linking to articles fromLibrary search on the GaleCengage platform. You may encounter the error message: “Technical Difficulties…” and / or “The document you requested could not be found”.
Both ExLibris and Gale are aware of the problem which is affecting other universities as well as us. They are working on a resolution. In the meantime, you should be able to search for and find the article you want from within the Gale platform.
Added by SAP on 01/04/2019

Known Issues