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Contact Us

During this period when our library buildings are closed, you can contact us in the following ways:

Email

The easiest way to reach us is by email at ask@aru.libanswers.com - we're online ready to help you with all your library queries from 09.00 - 17.00 Monday to Friday.

Chat

For immediate help and guidance you can use our chat service, available 10.00 - 16.00 Monday to Friday.

Access our FAQs

If we're not online, search our Frequently Asked Questions - and if you can't find what you need, you can ask us a question and we'll get back to you by email as soon as we can.

Specialist support

If you have quick queries about searching for information, your major project or referencing, you can email your Subject Librarian.

For more in-depth enquiries, arrange an online Book a Librarian appointment.

Tell us what books we should buy

If you'd like to recommend a book for us to purchase, complete our form with as much detail as you can, and we'll get back to you - we'll prioritise purchasing ebooks and other online resources that you'll be able to access remotely.

Tell us your feedback

We want to hear your comments on our library services, good or bad, so we know where we need to improve, especially if we can do more to help you at this time. Please visit our feedback page, or contact us through any of the methods above.
Page Last Reviewed: 27th March 2020 by Hannah Fogg.