Contact UsYou can contact us in the following ways:
ChatFor immediate help and guidance you can use our chat service, available 10.00 - 16.00 Monday to Friday.
TelephoneCall us on +44(0) 1245 686555.
Lines are open 09:00 - 17:00 Monday - Friday.
Access our FAQsIf we're not online, search our Frequently Asked Questions - and if you can't find what you need, you can ask us a question and we'll get back to you by email as soon as we can.
Specialist supportIf you have quick queries about searching for information, your major project or referencing, you can email your Subject Librarian.
For more in-depth enquiries, arrange an online Book a Librarian appointment.
Tell us what books we should buyIf you'd like to recommend a book for us to purchase, complete our form with as much detail as you can, and we'll get back to you - we'll prioritise purchasing ebooks and other online resources that you'll be able to access remotely.
Tell us your feedbackWe want to hear your comments on our library services, good or bad, so we know where we need to improve, especially if we can do more to help you at this time. Please visit our feedback page, or contact us through any of the methods above.
In WritingOur three main campus addresses are:
- ARU Library, East Road, Cambridge, Cambridgeshire, CB1 1PT
- ARU Library, Bishop Hall Lane, Chelmsford, Essex, CM1 1SQ
- ARU Library, Guild House, Swain Court, Oundle Road, Peterborough, PE2 9PW
Page Last Reviewed: 2nd September 2020 by Andrew Boulden.