Search human-readable description of the message we trying to accomplish.

Contact Us

You can contact us in the following ways:


The easiest way to reach us is by email at - we're online ready to help you with all your library queries from 09.00 - 17.00 Monday to Friday.


For immediate help and guidance you can use our chat service, available 09.00 - 17.00 Monday to Friday.


Call us on +44(0) 1245 686555.
Lines are open 08:30 - 17:00 Monday - Friday.

Microsoft Teams

Chat with us via Microsoft Teams between 08:30 - 17:00 Monday - Friday.

Access our FAQs

If we're not online, search our Frequently Asked Questions - and if you can't find what you need, you can ask us a question and we'll get back to you by email as soon as we can.

Specialist support

If you have quick queries about searching for information, your major project or referencing, you can email your Subject Librarian.

For more in-depth enquiries, arrange an online Book a Librarian appointment.

Tell us what books we should buy

If you'd like to recommend a book for us to purchase, complete our form with as much detail as you can, and we'll get back to you - we'll prioritise purchasing ebooks and other online resources that you'll be able to access remotely.

Tell us your feedback

We want to hear your comments on our library services, good or bad, so we know where we need to improve, especially if we can do more to help you at this time. Please visit our feedback page, or contact us through any of the methods above.

In Writing

Our three main campus addresses are:
  • ARU Library, East Road, Cambridge, Cambridgeshire, CB1 1PT
  • ARU Library, Bishop Hall Lane, Chelmsford, Essex, CM1 1SQ
  • ARU Library, ARU Peterborough, University House, Bishops Road, Peterborough, PE1 5BW
Page Last Reviewed: 6th September 2022 by Andrew Boulden.