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Contact Us

We are here to help you access Library resources and support you in your studies at ARU.
We're to help with library queries from 09.00 - 17.00 Monday to Friday.

Online

ARU students and staff can reach us via the Ask ARU portal.
Everyone else can reach us via our External contact form.

Telephone

You can phone us on +44(0) 1245 686555.

Microsoft Teams

Call us via Microsoft Teams.

Access our FAQs

ARU students can use our FAQs via the Ask ARU Portal. If you can't find what you need you can ask us a question and we'll get back to you by email as soon as we can.

Book A Librarian (Study Skills Plus)

For help on to find and evaluate information for your assignments and projects, you can book a 30 minute appointment with a subject librarian online or in person. We can look at your search strategies suggest resources, go through advanced searching techniques and advise on managing your references. For further details on Study Skills Plus see our online guides and bookable workshops to help you develop your study skills.

Book a Study Coach (Study Skills Plus)

For help with academic writing, independent learning, and maths and statistics and IT skills our Study Coaches provide online guidance, bookable workshops and 1:1 appointments. For details see our pages to develop your study skills.

Suggest a Book

If you'd like to recommend a book for us to purchase fill in our form with as much detail as you can and we'll get back to you. We'll prioritise purchasing ebooks and other online Resources.

Tell us your feedback

We'd love to hear your comments on our library service, so we know what you value, and we help us to improve. Contact us through our Ask ARU Portal.

By Mail

Our libraries addresses are:
  • ARU Library, East Road, Cambridge, Cambridgeshire, CB1 1PT
  • ARU Library, Bishop Hall Lane, Chelmsford, Essex, CM1 1SQ
  • ARU Library, ARU Peterborough, University House, Bishops Road, Peterborough, PE1 5BW
  • ARU Library, Lordship Road, Writtle, Chelmsford CM1 3RR
Page Last Reviewed: 18th February 2025 by Andrew Boulden.