Known Issues Workaround

Resource:

Digimap and Anti-virus software

Problem:

Issue with anti-virus software blocking the maps streamed from Digimap. Kaspersky Anti Virus seem to be particularly problematic.

Solution/Workaround:

Adding Digimap to the list of trusted sites should resolve this problem, although the specific format of the URL to trust is important. If maps are failing to load for you too, please check that Digimap is listed as one of your trusted sites. If Digimap is listed and the maps still fail to load, please contact edina@ed.ac.uk for assistance. They will need to know the name and version of the anti-virus software you think may be causing a problem. You can read more about this on the blog at: http://digimap.blogs.edina.ac.uk/2012/09/25/digimap-and-anti-virus-software/

Date:

05-11-12

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