Collecting your Interlibrary Loan

Most requests for digitised book pages or journal articles not available within our own collection are satisfied within 72 hours and requests for book loans within 21 days, and delivered via a download link sent to your ARU email address or accessible from your library account. Some items may take longer.

Book and journal loans can be picked up at the Helpdesk at the Pick-up Location selected on your request form. We will email you when the items are available to collect - please remember to check the helpdesk opening hours before travelling to the Library.

We will keep book and journal loans for collection until they are due to be returned to the lending library. To take full advantage of the loan period you should collect your items as soon as possible.

Some items may be loaned on the condition that they are not removed from the Library and this will be indicated on the item.

For further information or advice please contact us.

Page Last Reviewed: 24th November 2023.