"Library controlled systems will be available 99% of the time during staffed hours excluding scheduled downtime".
|Target Rating||Actual Rating|
How we measure thisWe keep a log of any unscheduled downtime for Library based systems and compare this to out uptime during the year.
How often we measure thisThese figures are updated annually, and cover the period 30th June 2019 - 1st July 2020.
Page Last Reviewed: 15th February 2021 by Andrew Boulden.