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Systems Outages

Performance Indicator

"Library controlled systems will be available 99% of the time during staffed hours excluding scheduled downtime".


Target RatingActual Rating


How we measure this

We keep a log of any unscheduled downtime for Library based systems and compare this to out uptime during the year.

How often we measure this

These figures are updated annually, and cover the period 30th June 2019 - 1st July 2020.
Page Last Reviewed: 15th February 2021 by Andrew Boulden.