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Service Availability

04 May 2020

The University Library has migrated as many of its services as possible to its digital platforms.

The University Library, along with the rest of the university, is still working and will continue to provide services and resources to support you. We have closed all our Library buildings to safeguard our students and staff during this time and this is leading to changes in some services, as described below.

We will continue to update this article with the latest information.   

Our online support 

If you need any help using our online services, or have other library questions, please contact us: 

Email through libanswers.aru.ac.uk and we are checking for emails 09.00-17.00 weekdays 

Chat with us online at our chat service between 10.00 - 16.00 Monday to Friday  

If you have queries about searching for information, your major project or referencing for example, you can email your Subject Librarian or book an appointment. 

Email your librarian, their contact details here https://library.aru.ac.uk/about/stafflist.htm

Book a Zoom one to one session via  Book a Librarian virtual appointments
 

Guide to Learning Remotely

Remote learning brings new challenges, from coping with unstructured time to understanding new technologies and ways of working so we have created this guide to help:

https://anglia.libguides.com/remotelearning


Extra online resources available 

Many publishers are offering free resources and extensions to ARU Library subscriptions during the pandemic. 

We have produced a guide on what is available and how to access it. This guide is a live document and will be updated regularly with any additional resources that become available. 

https://anglia.libguides.com/extraresources 

An online reading list for any academics or students who are studying COVID-19 of new research open access to help aid and progress research at this time. 

https://rl.talis.com/3/anglia/lists/F8CAB544-00F1-9A83-2FA2-0DDFFE012CA2.html 

Have books or other items on loan? 

We will automatically renew books for you and no fines will be charged whilst on-campus services are suspended. 
 

Can I still recommend a book to be purchased? 

Absolutely, and we’ll prioritise the purchase of ebooks. Fill out the form and well see what’s available. 

The University Library, along with the rest of the university, is still working and will continue to provide services and resources to support you. We have closed all our Library buildings to safeguard our students and staff during this time and this is leading to changes in some services, as described below. We will continue to update this page with the latest information.   

How about digitised material? 

If you’re a member of staff interested in getting material digitised for your module, we’ll do our best to help. We can’t currently provide digitised copies from our own collections and the British Library have suspended their digitisation services, so we can only provide digitised copies of book chapters that the British Library already hold electronically. Place your requests as normal and we'll advise what’s possible

Can I still request inter-library loans? 

Yes you can - we're not able to supply print materials, but if they’re available as e-versions, we can order these for you. Place your request as normal

Topics: Library resources