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Our online support

23 March 2020

Our online support

Although our library buildings are currently closed, we remain open online with access to resources and support at

Our support options

If you need any help using our online services, or have other library questions, please contact us by email through or

We’re available to support you by email 09.00-17.00 weekdays and by live chat 10.00-16.00 weekdays.
Subject Librarians are available to support you remotely via email and you can book Zoom sessions for Book a Librarian virtual appointments.
We are working to update our FAQs at and these should soon have accurate information for you.

Have books or other items on loan?

We will automatically renew books for you and no fines will be charged whilst on-campus services are suspended.
Please monitor the university webpages for students and staff for any further updates during this period.
Thank you for your patience.

Topics: Library resources Study tips